Shipping Policy

Thank you for purchasing with us! We are extremely busy during this season thanks to your amazing support, and we’re working as hard as we can to ensure your order will arrive on time.

It can take up to 48 hours to process your order before it ships. Please note that the shipping time estimate displayed at checkout does not include this processing time for your order. This does not pertain to preordered products.


Preordered products shipping dates vary by product and release date. Please make sure to check the information on the specific product page for the most accurate start ship date. Any products purchased with a preorder will ship when the preordered product ships. If you want your non-preordered product sooner, please make separate purchases.

My order shipped, but my tracking link doesn't work

Once your order ships, please keep in mind that it can take up to 48 hours for the tracking link to update with your order status.

Shipping methods

We currently offer Standard Ground shipments and Standard International shipments.

Domestic orders shipped via Ground Shipping are typically shipped within 48 hours and arrive in 1-2 business days. International orders shipped via Standard International Shipping are shipped within 48 hours and arrive between 3 – 6 weeks. To determine shipping days, begin with the first business day after your order is shipped. Orders will not be delivered on holidays.

International orders
Customer is responsible for any duties and fees at customs. Delays may occur at customs and this is out of our control. As always please feel free to reach out to us anytime at hello@chasingthesuncollective.com if you have any other questions regarding shipping and a member of our Customer Support team will get back to you as soon as possible, during normal business hours, 10 am to 5 pm GMT +4, Monday through Friday (excluding major holidays and weekends).
Chasing the Sun Collective

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